Clients can check status from enquiry to proof using the same request ID.
Create booking
Customer Portal
Track booking status
Enter the Booking ID and phone or email used during booking to view current status, payment stage and next action. Clients can also use customer login for booking history.
Payment remains separate from enquiry until staff confirms quote and method.
Team notes, proof links and completion messages appear in the tracking panel.
Clients can send the Booking ID directly for quick confirmation.